We purchased our scooter online from an out of state vendor and from the beginning it was a nightmare! Jeremy with Avantis was friendly knowledgeable and went out of his way to fix my husband’s scooter. We were so impressed with his honesty and customer service we plan on going back to purchase a scooter for me 🙂 Don’t buy online, local is always better, we learned the hard way. Thank you again Jeremy for everything!! 🙂